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Engineering Support


itsme Industrial Automation knows your world. We don’t just say that, we also show it. When we visit you, we don’t take a passive approach; itsme Industrial Automation knows your world. We don’t just say that, we also show it. When we visit you, we don’t take a passive approach. We take action and get straight to work for you. That pro-activeness defines us. Its effectiveness can be clearly seen in our engineering support services.

For an optimised process

Look at engineering support as the sounding board for your automation. You will receive feedback on a concept, gain insight into your process and discover where and how you can achieve more efficiency. Depending on your request we will pay you a visit, for example for the commissioning of an installation. We ensure an optimal yield, based on best practices and our product knowledge. Because that is what you should expect from us: no fancy talk about our brand, but independent advice to improve your process.

During every phase

Are you looking for a review of your design? Is there a new machine in your production area and you want to make sure it gets properly set up? Use our expertise and experience. We are here for every step, from initiation, definition and design all the way to preparation, implementation and aftercare. So it’s up to you to decide in which project phase you would like to engage us, no matter the scope or how detailed your question is.

What are you looking for? 

Make the right choices for your automation project with us. Profit from our product knowledge and contact us for an introduction. We’ll call you within one business day. 

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Technical support desk
Get to know our Technical Support Desk. This is where our product specialists work. Real technicians, with in-depth knowledge of suppliers, industries and applications. They are experienced, provide training and know the practical challenges of machine manufacturers and industrial end users. And in addition to all that, they are there to assist you. Ready to answer your questions. Or help you immediately when needed.
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Training
In the fast changing world of industrial automation you like to stay informed. A training or expert-workshop would be logical, but the offer must correspond with what a programmer or service engineer wants to learn. Opt therefore for customised learning material, with one of more than 65 training packages provided by itsme Industrial Automation. You won’t so much learn from a trainer, but mainly from a technician. From somebody who knows your world and takes the practical as a starting point.
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    With the new TIA Portal V16 \(Totally Integrated Automation Portal\), Siemens has expanded its engineering framework with practical new functions for various phases from planning, to engineering, to commissioning. The innovations concentrate on the continuous integration of the development process. These include standardization, integrated engineering spread across teams and an integrated function test. This enables users to increase the quality of their software, shorten commissioning times and reduce engineering costs.
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